Hope we can answer your queries from the following!
1. Why Ziffon India?
At Ziffon, we make a sincere attempt to understand your requirement and utility. We have been in business for over a decade and sales have never been the consideration. With lowest possible prices, we provide best quality products. Depending upon your location, we also offer in home design consultations with our designers/sales associates.
2. What type of wood/material does your company use for manufacturing of furniture?
We use termite proof, BWR ply, HDHMR, WPC and Commercial ply. In addition to this, we also provide hardware and appliances. You can choose a variety of colour combinations and different shades from the catalogue.
3. How long does it take to receive an order once it is placed?
Once the work agreement /contract, which clearly mentions the type of work agreed upon along with the expenditure ,is accepted and duly signed by the customer work is started. The lead time purely depends upon the urgency and the requirement of the customer.
4. How do you deliver and how long will it take?
An order is officially placed when an advance deposit is paid. Once the order is placed, the products are manufactured in the factory and installed thereafter at the site.
5. Will any customization cost me extra?
Yes. Any major alterations or changes with respect to colour, design and material not mentioned in the contract will be charged extra.
6. What guarantees and warranties do you provide on your products? Do these products come with a warranty?
Our quality workmanship speaks for itself. We provide lifetime warranty on kitchen accessories and one year warranty on all other products.
7. Do you offer any discount?
We only provide special discount to Defence personnel.
8. Where can I see complete installations?
Visit our gallery to see a complete collection of residential and commercial projects delivered successfully in the past.
9. What type of customer care service do you offer?
We have a dedicated customer care service team who will be able to resolve all your problems at the earliest. You can email us at firstname.lastname@example.org or call on +91 9810639109 | +91 8860975762.
10. What happens in the event of cancellation of an order?
Every order is executed by our qualified designers and other associates with utmost care and consideration. Therefore, in the event of cancellation, a fixed amount is deducted as cancellation fees.
11. Is there a return policy?
Sorry. We do not accept returns. In fact, at the time of cancellation, an amount of cancellation fees is charged.